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Reviews
Submitted on: Feb 14 2018
From : Bronxville, NY 10708
Age : Over 60
Home Built : 1950-1959
Gender: Female
5 5 5 / 5
I'm a big fan of Andersen windows - All my living space in the apt. have Andersen windows.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 12 2018
From : Stamford, CT 06903
Age : Over 60
Home Built : Prior to 1950
Gender: Male
5 5 5 / 5
The instillation team went above and beyond replacing windows in tight difficult spaces. Another good job!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Feb 09 2018
From : Ridgefield, CT
Age : Over 60
Home Built : Prior to 1950
Gender: Male
5 5 5 / 5
We were extremely pleases withe Renewal by Andersen. Everyone from our sales rep., Chris Bancel, to our installer, Dave Gray was great, professional and installed & cleaned up perfectly. Thanks so much!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jan 27 2018
From : Croton On Hudson, NY
Age : Over 60
Home Built : 1960-1969
Gender: Male
3 5 3 / 5
Installation was not done using methods & materials agreed upon. Installers ran out of basic materials (caulk) and had to return another day to complete the job.
Likely to Recommend
3 / 5
Window Consultant
4 / 5
Installation
1 / 5
Product
4 / 5
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Submitted on: Jan 26 2018
From : Cortland Manor, New York 10567
Age : 50-59
Home Built : 1980-1989
Gender: Male
4 5 4 / 5
My Wife hates the lock. The lock on the door jamb that it makes it difficult to lock and unlock. The key with the black plastic on it compounds this problem. Some doors are harder to open than others.
Likely to Recommend
4 / 5
Window Consultant
4 / 5
Installation
4 / 5
Product
4 / 5
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Submitted on: Jan 26 2018
From : New York
Age : 40-49
Home Built : 1950-1959
Gender: Male
3 5 3 / 5
Overall we are very happy with the final product. However, getting there was a struggle. From when our sales person first came to our house, to when the product was finished being installed, there was a lack of communication inside the company and with us. The whole reason we had requested a quote in the first place was because our sills were rotten. The sales person gave me the option of having them recapped in aluminum or to have the wood replaced with a synthetic material. I chose to have a synthetic material. The day of installation arrived. I came home after the first part of installation happened and noticed that all the rotten sills had been replaced with wood. I told the installer this wasn't what I agreed on and he said he had no knowledge of the sills being replaced with a composite material. No one told him to do it. When I called to talk to someone about it they said that the installer was doing what I asked. I explained that was not the case and they pointed out the wording on the contract said "aluminum cap or synthetic material." The person on the phone was very condescending. They never could give me an itemized list of the work being done. The sales person quit after telling us he would be there through the whole process and no one ever called to tell us this was the case. After making a decision for me, they capped the wooden sills with aluminum, but didn't put the aluminum under the window. The installer was extremely professional and did a fast and efficient job.
Likely to Recommend
2 / 5
Window Consultant
4 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jan 08 2018
From : Bronxville, NY 10708
Age : 18-39
Home Built : Prior to 1950
Gender: Female
5 5 5 / 5
We are very satisfied with our Renewal by Andersen windows. Our representative was wonderful! Thank you for staying true to your customer service and product.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jan 07 2018
From : Bethel, CT
Age : Over 60
Home Built : 1970-1979
Gender: Female
5 5 5 / 5
Renewal by Anderson lived up to its reputation for offering a well-made product and, very importantly, excellent customer service. Any and all of my preinstallation and post-installation requests were accommodated professionally and respectfully. A satisfied customer, indeed!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jan 02 2018
From : Millwood, NY 10546
Age : Over 60
Home Built : 1970-1979
Gender: Female
5 5 5 / 5
Very well done job. Very complete people. Good customer service.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jan 02 2018
From : Stamford, Connecticut 06903
Age : 40-49
Home Built : Prior to 1950
Gender: Male
5 5 5 / 5
Good job - professional - I love my new patio door. I would never use a different company - Thank you Renewal by Andersen!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Proudly Serving Westchester County, Fairfield County & Putnam County!

Westchester County

Putnam County

Fairfield County

  • Bethel
  • Brookfield
  • Danbury
  • Darien
  • Greenwich
  • New Canaan
  • New Fairfield
  • Norwalk
  • Redding
  • Ridgefield
  • Sherman
  • Stamford
  • Weston
  • Wilton

What Our Customers Are Saying

We had two installations - to completely replace all of the windows in the original house. In the second installation, we required that the same team be provided. This was the single most hassle-free, excellent contractor experience we have had in 35 years in this house. Highly recommended. We are happy to talk to prospective customers about our experience.April 2017
This was the easiest process of a home improvement I have gone through. Everyone one involved was informative and friendly. They were clean and respectful of everything in and around my home. They cleaned everything they touched and covered all of my furniture when they were working near it. You would have never even known they were here! The end result is beautiful! April 2017
I could not have ask for anything better my sales representative was amazingly knowledgeable and professional. the installation crew was also amazing, love my new windows excellent quality. The best purchase ever! I highly recommend Renewal by Andersen!March 2017
This was the second time using your company for replacement windows in my home. I will especially comment on the extreme professionalism of your foreman and his helper. The job site was left every day very neat. I'm so happy I choose your company for replacement of all my windows.April 2017
I had a perfect overall experience with Renewal by Andersen! After shopping around for 3 months I found exactly the quality that I wanted for a fair price.March 2017
Window sales rep was extremely knowledgeable, took his time to answer all my questions and left me feeling confident that I had made the right decision in when placing my order. Communication throughout Project was excellent and installers were extremely friendly and professional arrived on time and left work areas spotless. I was so pleased with the outcome that I phoned my sales rep and ordered additional window replacements for my entire house and have requested the same installers. I would not hesitate to refer friends or neighbors to Renewal by Anderson!May 2017
The installers are craftsmen. They have completed 2 large installations at our home in the past 3 years. Their work and attention to detail is exceptional.March 2017
This was the 4th time that we had Andersen install windows for us. We have never had any problems. Your installers are very professional and knowledgeable and also very pleasant. The job site cleanliness was amazing and thorough. It's a pleasure to do business with Andersen. Thanks for making such a great product.May 2017
The technician performing the installation was the ultimate in cooperation and courtesy. The workmanship was top notch. With people yours working for you, you are bound to be successful. May 2017
The men who installed the windows did an excellent job. Everything was covered and the rooms were left cleaner than they were when they started.May 2017
The men who installed the windows did an excellent job. Everything was covered and the rooms were left cleaner than they were when they started.May 2017
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